1. Is Photo Identity Card required to book e-Ticket?
The User should not provide any document/I card details
of any of the passengers while booking the ticket. However he need to carry below
mentioned photo identity card of any of the passengers while traveling.
The following photo identity cards are considered valid.
- Voter Identity Card
- Passport
- PAN card
- Driving License
- Student Identity Card with photograph issued by recognized School / College for
their students
- Nationalised Bank Passbook with photograph
Photo identity cards issued by Central/State Government for their employees
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2. How can I make payment to book e-ticket?
|
Mode Of Payment |
Transaction Charges |
|
Done Card (Cash Card)
|
Fare Upto 277.00 |
1.80% |
|
Fare between 278.00 to 555.00 |
Rs 5.00 |
|
Fare between 556.00 to 833.00 |
Rs 10.00 |
|
Fare between 834.00 to 100000 |
Rs 15.00 |
|
OSS Account (RDS)
|
Fare Upto 277.00 |
1.80% |
|
Fare between 278.00 to 555.00 |
Rs 5.00 |
|
Fare between 556.00 to 833.00 |
Rs 10.00 |
|
Fare between 834.00 to 100000 |
Rs 15.00 |
|
Done Card (Cash Card) |
1.8% |
|
OSS Account (RDS) |
Rs. 5 |
|
Visa Credit Card |
1.8% |
|
Master Credit Card |
1.8% |
|
American Express Credit Card |
1.8% |
|
Canara Bank Debit Card
|
1.8% |
|
Citi Bank Debit card
|
1.8% |
|
State Bank of India Debit card
|
1.8% |
Net Banking
|
Bank Name |
Transaction Charges |
|
Kotak Mahindra Bank
|
1.8% |
|
Axis bank
|
1.8% |
|
Oriental Bank Of Commerce |
1.8% |
|
Punjab National Bank |
1.8% |
|
State Bank Of India |
1.8% |
|
Union Bank of India |
1.8% |
|
Yes Bank |
1.8% |
|
ABN Amro Bank |
1.8% |
|
Bank Of India |
1.8% |
|
Bank Of Rajasthan |
1.8% |
|
Citibank |
1.8% |
|
Corporation Bank |
1.8% |
|
Federal Bank |
1.8% |
|
HDFC Direct Pay |
1.8% |
|
ICICI Bank |
1.8% |
|
Indusind Bank |
1.8% |
|
IDBI Bank |
1.8% |
|
Jammu & Kashmir Bank |
1.8% |
|
Karur Vysya Net Bank |
1.8% |
|
Vijaya NetBanking |
1.8% |
|
South Indian Bank |
1.8% |
|
State Bank Of Travancore |
1.8% |
|
City Union Bank |
1.8% |
|
Lakshmi Vilas Bank |
1.8% |
|
Karnataka Bank |
1.8% |
|
Bank of Baroda Corporate Accounts |
1.8% |
|
Bank of Baroda Retail Accounts |
1.8% |
|
Bank of Maharashtra |
1.8% |
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3. How can I cancel e-ticket and how will I get refund?
E-Tickets (Reservations) can be cancelled only through
online till Chart preparation of the train and would not be allowed at Railway Counters.
If the user want to cancel his e-Ticket, he can do it at the time of chart preparation
for the train (which is normally 4 hours before the scheduled departure of the train)
through online. He can log on to www.railticketonline.com and click on Book History
link and select the ticket to be cancelled. Cancellation would be confirmed online
and the refund would be deposited back to the user account. If there is any partial
cancellation of ticket please ensure that the modified ticket (Electronic Reservation
Slip) is printed separately as for the original ticket.
4. How can I cancel e-ticket after preparation of chart?
For any claims on e-tickets to be cancelled after the
preparation of Reservation charts, User need to visit www.railticketonline.com Follow
The Path My-Account -> TDR Link and fill up the TDR File for E Ticket cancellation
then the transaction would be processed by IRCTC and refund will be sanctioned by
the Railway Administration which would
be deposited back to the user account.
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5. What happens if after preparation of chart my ticket remains in RAC and I
don't want to travel?
If the user wishes to cancel his e-Ticket, he can do so
till the time of chart preparation for the train (which is normally 4 hours before
the scheduled departure of the train from the train starting station) through online.
No cancellation of e-ticket is permitted on-line after the chart preparation. User
need to visit www.railticketonline.com Follow The Path My-Account -> click on
TDR Link and should fill up the TDR file For Ticket then the transaction would be
processed by IRCTC and refund will be sanctioned by the Railway Administration which
would be deposited back to the user account.
6. if I forget to carry Photo Identity card?
One of the passenger who book E-ticket is required to
present any of the valid five identity cards noted below in original during the
train journey and same will be accepted as a proof of identity failing which the
passenger will be treated as ticket less traveler and shall be fined as per extant
Railway Rules.
The following photo identity cards are considered
valid.
- Voter Identity Card
- Passport
- PAN card
- Driving License
- Student Identity Card with photograph issued by recognized School / College for
their students
- Nationalised Bank Passbook with photograph
7. How to postpone/prepone journey?
This can be done on line by canceling the existing ticket
and booking a new ticket.
8. Can I book break -journey ticket?
No This facility is not available.
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9. What is Tatkal Ticket?
- Tatkal bookings are allowed in all classes except First AC and Executive class
- Tatkal charges per passenger( in addition to normal ticket fare as on 29-dec-2005)
- Tatkal tickets can be booked five days in advance of the date of journey
- Tatkal can be booked for selected trains five days in advance upto chart preperation.
e-tickets can be booked on the opening day from 8.00 am onwards.
e.g., If today is 1st May, for journey on the 5th day (opening day booking
–6th May) e ticket booking starts from 8 AM and for journey on 1st May, 2nd May,3rd
May,4th May and 5th May,e ticket booking starts from 5 AM onwards
- Tatkal tickets can be booked only from source station to destination station
and from remote station having Tatkal quota to destination with boarding facility
from intermediate station. For some trains/class/locations Tatkal quota may not
be available. Please check the availability before booking.
- No concession is allowed in Tatkal booking.This restriction applies to Sr. citizen
concession also.
- Modification of ticket in any form is not permitted in Tatkal ticket.
- A flat refund of 25% of total fare charged on ticket,excluding Tatkal Charges is
granted on cancellation of confirmed Tatkal tickets, which are cancelled up to 24
hrs. before the schedule departure of train. No refund on confirmed Tatkal tickets
when cancelled within 24 hrs.of the schedule departure of train. For contingent
cancellation & waitlisted Tatkal ticket cancellations,charges will be deducted
as per existing Railway rules .
- All other existing rules and regulations pertaining to e-ticket booked through internet
and all railway rules are applicable to Tatkal tickets also.
|
Tatkal Charges |
|
Class |
Non –Peak season |
Peak season |
|
|
Journey between 1st Feb. and 31st Mar.
Journey between 1st Aug. and 31st Aug.
|
Journey between 1st Apr. and 31st July
Journey between 1st Sept. and 31st Jan.
|
|
2 AC |
200 |
300 |
|
3AC |
200 |
300 |
|
AC CC |
75 |
150 |
|
SL |
75 |
150 |
10. How much extra should I pay for my e-ticket?
RailTicketOnline levies a service charge of Rs.10/- (Second/Sleeper) and RS.20/-
(Higher Class) for the first passenger and an additional RS.5/- for every subsequent
passenger upto a maximum of Rs.25/- (Second/Sleeper) and RS.40/- (Higher Class).
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